See what our customers are saying about us
Here at Cooker Solutions we value our customer’s opinions. If you would like to submit a testimonial about our company and the services that we provide, please use our contact form message area to give us your feedback. Take a look at some of the comments that other customers have written.
"Very efficient, lovely manner, tidy work and gave helpful tips. Would use Cooker Solutions again and recommend them to others."
- New motor in oven
"Michael is brilliant. He did more than I asked. I fully recommend him for all oven repairs."
- Repaired Bosch oven
"Contacted Michael early on Tuesday, he replied almost immediately and we booked a visit for Wednesday am. Job done and oven back in action in 30 minutes, no fuss. Plus, give advice about the Dishwasher and Washing machine. No hesitation about recommending Michael."
- Repair of Neff fan oven
"My stove's electric oven stopped working. I called Cooker Solutions and Michael was polite and courteous on the phone. When I told him the issue he asked me to try a few things first and then diagnosed the problem. He knew exactly what it was and a price was agreed. He came within the stated time and the oven was fixed within 15 minutes. He even looked at my faulty hob hood light with no extra charge. He was very tidy and even provided a few tips on how to look after my washing machine. I would use him again and definitely recommend Cooker Solutions."
- Fixed electric oven
"Our oven broke down so we called Cooker Solutions. Michael was great, very quick communication and came round the next day on time. He identified the problem in a second and fixed the issue with no problems. He even threw in a few extra appliance care tips at the end for no extra charge! Highly recommended."
- Oven repaired
"During lockdown our oven suddenly stopped heating up which caused us real problems. Michael was really helpful and patient over the phone as he talked us through finding the details he needed. However, it turned out our oven had no model number and hence no references for parts (cheers, Ikea!). Nonetheless, Michael came out to see us the next day to see if he could fix it, outside of his normal area and on his day off! He was able to fix the oven in 15 minutes and could replace the part like-for-like. Brilliant service, highly recommended."
- Electric cooker repair
"So impressed with the customer service I received from Cooker Solutions. The technician (Michael) who arrived to fix my oven was friendly, efficient and highly knowledgeable about the products. Quick appointment too, which was a bonus! I can highly recommend."
By J Brigden
"Amazing & efficient service.. Michael was polite pleasant and repaired my oven for fair, reasonable price. I would highly recommend Cooker Solutions for an appliance needs!"
By Mrs Carvall
"Excellent service - friendly and very helpful"
By Paul Holland
"It was so refreshing to find a company that would come in the evening, so I didn't have to take time off work. The two men were very efficient and polite, a pleasure to have in my home. They replaced two parts for a very reasonable price. I will definitely recommend them, and give them a call if we ever have a problem with the show ovens on a Saturday morning!"
By Amanda Ross Executive Producer Saturday Kitchen
"Micheal was fantastic and saved my bacon a few days before Christmas. Quick and efficient, had the parts on him and was generally just fabulous! "
"Fantastic and professional service.....highly recommended"
By Alison Harmer
"Absolutely superb service. The engineers arrived on time did a great job with the minimum fo fuss or hassle. I have since recommended them to friends and this is something I rarely do but I have great confidence in their ability. Thank both and in particular Michael who is a character. Thanks guys"
By Michael J Morris JP
"The cooker in the flat I rented stopped working so I called Michael to go around and check it out. He responded quickly to my enquiry and was able to fix the oven when he visited the property (the element had gone). He also let me know why the element had stopped working so that I can prevent any problems in the future. Highly recommended service!"
By Tobias Hardy
"Absolutely fantastic service. friendly, efficient. I can't recommend highly enough. Thank you"
By Lucy Hartopp
"Great work honest prices and knows about cookers"
"Michael is very knowledgeable about his trade and kept me informed about what he was doing the whole time. He also went the extra mile and replaced the screws on the back plate when he saw they were starting to corrode. I have used Michael on a previous job and I would definitely recommend him in the future."
By Felicity in London
"Thank you again, Michael, for your work yesterday, fixing our Hotpoint cooker."
By George Lane
"Michael, was efficient and very pleasent to deal with. He fixed the problem with my fan oven quickly, I would highly recomend!"
By Eve Ranson
"What a splendid team of engineers! Found the reason our ceramic hob blew up and installed the new induction hob with great efficiency. Nice people, friendly and even swept up the kitchen floor. Thank you Cooker Solutions for provided a really good service and a really reasonable price. Will keep your card and pass on your name to family and friends."
By Christine in Coulsdon
"So pleased with the service we received from Michael today. Prompt arrival, really pleasant manner and able to diagnose and fix the problem we had with our element in no time. Wouldn't hesitate to recommend. Thank you Michael & Cooker Solutions."
By Jan & Dave Brigden
"WOW! I am completely thrilled with the fabulous service I literally just received from Michael and Dean. I called them about an hour ago and the turned up in twenty mins and installed my new oven, checked it heated up and then kindly took the old oven to the bin for the council to collect as I couldn't carry it. I will be recommending them to everyone I know - my neighbour was present when they were here and now has their business card and said she will call if her oven packs up!"
"I cannot recommend these guys enough. They have both integrity and expertise. They were highly professional, reliable and knowledgeable. If you have a problem with your oven, get these guys in and they will fix it. Don't trust generic appliance fixers as they won't have the same depth of knowledge."
Jen in London
"Cooker Solutions provided a faultless service. What a joy to deal with such a professional and courteous firm. Do not hesitate to call them in, they take the hassle out of the whole issue of a broken cooker!"
Dane in London
"Michael was knowledgeable, efficient and helpful over and above the job required. He had all the parts required plus extra parts that I would have had to spend time/effort to source. His quote came in the cheapest and he spent the minimum time accomplishing the job. More than happy to recommend Michael. "
Hayley in Sutton
"Very prompt service. Work completed well and quickly with no disruption to myself. Both guys very polite and good price. "
Emma in Wallington
"Excellent service. Friendly staff. Very prompt."
By Susan Haird