What our customers are saying

Here at Cooker Solutions we value our customer’s opinions. If you would like to submit a testimonial about our company and the services that we provide, please use our contact form message area to give us your feedback. Take a look at some of the comments that other customers have written.

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"It was so refreshing to find a company that would come in the evening, so I didn't have to take time off work. The two men were very efficient and polite, a pleasure to have in my home. They replaced two parts for a very reasonable price. I will definitely recommend them, and give them a call if we ever have a problem with the show ovens on a Saturday morning!"

By Amanda Ross Executive Producer Saturday Kitchen

"Absolutely superb service. The engineers arrived on time did a great job with the minimum fo fuss or hassle. I have since recommended them to friends and this is something I rarely do but I have great confidence in their ability. Thank both and in particular Michael who is a character. Thanks guys"

By Michael J Morris JP

"We had a very good experience with this company. Not only did they turn up when they said they would, without a call-out charge, but, once we had agreed a fee, they fixed our cooker and took the trouble to go the extra mile and fix one or two other little things too that weren't part of their original remit - no extra charge. Our cooker's working properly again - a huge improvement over the various no-hopers sent to us under the Smeg service guarantee. Thank you Cooker Solutions. We are pleased to recommend you. And you were pleasant and considerate of the fact that you were working in our home too."

By Helen Nutting

"Excellent service"

By Michael Otedola

"I would thoroughly recommend Cooker Solutions Ltd to anyone. The service was amazing, the guys were prompt, polite and helpful. The problem was fixed within the hour."

By Rebecca

"I would recommend using Cooker Solutions Ltd, very prompt service carried out by knowledgeable and courteous engineer. My oven was fixed within 45 mins of him arriving in my kitchen and the price was very competitive. He also came at a time that totally suited me, late evening, and I got a follow-up call to make sure everything was working well the following day. All in all, very happy with the service."

By Sean O'Neill

"Flexible, efficient, polite and good value solution to the problem."

By Peter Kelly

"Mike's professional and prompt service much appreciated. Would be happy recommend him to friends and family which says a lot about him and the quality of service delivered. Thanks."

By Mr K

"Michael from Cooker Solutions was really friendly and totally competent. Arrived within the hour on a Sunday and found the fault very quickly. Explained the problem and was able to make the repair without any problems. All round excellent service with a smile thrown in. Thanks!"

By Mick and Nicky

"What a fantastic service, I called the freephone number, explained very badly what my problem was and was offered an immediate appointment, I was given a price as to what the cost would be in the worst case scenario, but reassured that it may be a much simpler problem than that. The technician arrived at the agreed time, was polite and knowledgeable and had the issue solved in 15 minutes. Great service, can't fault it and would recommend to everyone who has the same thoughts as me.... will they rip you off? No is the answer this time."

By Hannah Barnett

"Great service, very impressed with the speed in which you sorted out the issue with my oven! Nothing was too much trouble and I appreciated your courteous manner."

By Mrs M

"What a pleasure to find a local specialist who is polite, punctual, professional and good value. This company really deserves support."

By Saul HR

"I would just like to praise the professional service i recieved from Mike. It is a refreshing change to find someone with good old fashion values in their approach...friendly, honest and showing genuine care in their work and the service he provides. I would definitely recommend this company. "

By Sibel Totten

"Excellent friendly service. They came out to us in the evening which was a real bonus and meant not having to organise time off work or endure the tedious ‘morning or afternoon slot’ business. They arrived exactly when they said they would which was fantastic. They rapidly diagnosed the problem with our Smeg oven and it was fixed within half an hour. Also offered to come back and fix light bulb when they were next passing….I would highly recommend Michael and his colleague – we will spread the word!"

By Michelle

"My faith in London tradesmen has been restored. Honest and reliable and they threw in some dishwasher advice for free!"

By Susan Geary

"Fantastic. on the day response and arrived promptly within allotted evening time slot. charming to my children AND fixed my oven. Unbeatable service. Thank you. "

By Lucy Hartopp

"Very good service. Engineer Michael very helpful."

By David Sole

"These guys are brilliant. Very friendly, very efficient, very quick, Will work an appointment around your needs. They have fitted fan and element on our Bosch over recently. Good value and no problems with any of the work and they even called afterwards the check it was all still ok. Can't recommend them highly enough."

By Emily H

"Fantastic service and great value, I would not hesitate to recommended. Thank you!"

By Ian

"Fantastic service. Michael came round on a Sunday to fix our smeg oven! Genuine smeg parts but cheaper and a fantastic service. Really top service and top man - will use again and highly recommend. Thank you"

By Will Obbard

"What a charming and highly efficient chap! It makes such a refreshing change. We couldn't be happier with the speed and quality of the job. The engineer was here in under 24 hours with the part required and during the 1 hour time slot he said he would be here at. He went well above and beyond the call of duty. Best customer service experience we've had in a long long time. Thank you! "

By Tamara

"I called Cooker Solutions at 08.10 on New Year's Eve morning due to a fused element in my oven; Michael was in my kitchen at 09.00 and the oven was repaired and he was gone by 09.30. Amazing, friendly service, truly above and beyond. Highly recommended. "

By Tom

"Having successfully repaired our grill previously we were confident calling out Cooker Solutions to fix our oven when it went wrong on 23 December and they were here at 9am on Christmas Eve. Thank you so much for ensuring it didn't ruin our Christmas. We are so incredibly grateful. For a genuine, service with someone passionate about ovens I would recommend them every time."

By Maisy Maddox

"I’m only too happy to echo the glowing reports here - it's all true! Mike is a complete star: friendly, polite, efficient. Despite a delay with the Smeg part coming from Italy (out of Mike’s control) I was kept fully informed. As soon as he had possession of the part he promptly arranged a second evening appointment and got the job done in no time. I wouldn’t hesitate to recommend Cooker Solutions."

By Lisa Nichols

"Great service. Clear helpful advice over the phone and prompt attendance. Best price; beats Indesit's offer & friendly engineer!"

By L Yates

"Brilliant job! Called back when he said he would! Came and fixed my oven the next day! All done with a smile! Thanks a million!"

By Fran Stevens

"Michael arrived on time and knew the problem straight away. He fixed it without any fuss and at a very good price. Recommended!"

By Glen SW2

"Michael quoted a good price, came when agreed (a Sunday morning, no extra charge and completely suited me), he was friendly, polite and non-intrusive. He then tested the ovens & grill he had repaired before cleaning up. Not sure I'd ever look anywhere else for a cooker repair service & will definitely recommend. Thank you from a very grateful customer and family!"

By Sarah D

"Very pleased with the service from Cooker Solutions for my Smeg oven.Engineer did an initial thorough check of the cooker, ordered the required part and arranged a return visit to suit me. Very efficient, friendly,polite. A good value service too.I was impressed would certainly recommend them."

By Daphne Robinson

"Mike came out within 24 hours of being called, gave me realistic timescales for when he could get the part for my oven and quoted a realistic price. Honest and friendly service, would definitely recommend!"

By Claire Haines

"Professional, efficient and friendly service. Evening appointment which suited my plans and good explanation of the problem. I would recommend to others"

By Abigail Cod

"Very happy with Cooker Solutions - came out Sunday morning, our oven was repaired in time for Sunday dinner!"

By Richard Everett

"Excellant service, arrived on time and work completed same day and very nice guy would recommend to friends thanks"

By Janice Clements

"An excellent service - on time, friendly, helpful and efficient. They quickly identified the problem and fixed it with no fuss at all. Great service - thanks v much."

By Paul Kett

"Very professional and friendly service. Flexible with time and a lovely guy who offered heaps of advice. Many thanks"

By Ben Lloyd

"Fist class service - the engineer arrived at the agreed time on a Sunday and repaired the fan oven on the spot. Would certainly use this company again"

By Jeff Wood

"First class service,repaired cooker and carried out a further repair and didn't charge any extra= Highly recommend!!! Thank you so much,cooker working at last!!"

By Paul Cuunah

"Excellent service. Was able to fit us in the same day we called, attended bang on time and had the problem fixed within half an hour. Even made friends with the dog."

By Dylan Kibble

"Fantastic service from a person who was flexible punctual and very polite, he was highly knowledgeable but able to explain in simple terms our best options. I would thoroughly recommend them to anyone needing help"

By Emma Bushnell

"Even though microwaves are not a speciality they hunted down a special part and repaired mine in just a few days at a reasonable price. Great service and would strongly recommend"

By Tessa Howard

"What superb, helpful, friendly service. Our broken grill quickly repaired. I am happy to reccomend this company to anyone with a cooker problem!"

By Jon Lissimore

"I had a response to my email almost immediately, and a diagnosis of my oven's ailment within 24 hours. Michael and his colleague provided a servuce exactly as they promised; fast, friendly and reliable. The parts were sourced in 4 days, the repair carried out efficiently at a time when I could be at home, at a reasonable price. Highly recommended!!"

By Tim Wigfield

"I recently had dealings with Cooker Solutions. They were helpful, efficient and very professional. I will be more than happy to deal with them again in the future."

By Pat Brannan, Beacon Construction

"Fantastic speedy service within 24hours of my call, really friendly and effective engineers and I didn't have to book anytime off work as they came in the evening, Great Service"

By Jane Anfield

"Excellent service from friendly and professional people who did a great job. I would recommend Cooker Solutions to any of my friends as being efficient and extremely good value."

By Gill Wong

"Very professional service, with the work completed efficiently and at the appointed time. I would definitely recommend Cooker Solutions to anyone."

By Mr Phil

"Very efficient, kept us updated and arrived exactly when they said they would. Overall a really good service and we would definitely recommend Cooker Solutions!"

By Mr Arnold

"I had previously contacted another company to fix my broken oven who diagnosed the problem and then tried to charge a fortune for a spare part. I then phoned Cooker Solutions who were substantially cheaper and came out that evening and fixed the problem, along with another quite serious one that was overlooked by the first company. Michael and Tony are two great guys who clearly know there industry well. I can't rate the quality of service highly enough and would definitely recommend them in future. Thanks guys."

By Mark Stevens

"Same day repair at a pre-quoted reasonable price. Clean, efficient and friendly. Refreshing to get such excellent service.."

By Richard Kennett

"Cooker Solutions claim their service is fast, friendly and reliable and they deliver! Michael and his colleague were prompt, knowledgeable, courteous, friendly and reasonably priced. (Funny too.) Couldn't recommend more."

By Kate Poll

"My husband, Rev Art Lester and I were delighted with the quick response and cheerful expertise of this company. Much better and cheaper than the manufacturers recommendation,all done on the spot there and then at reasonable cost and for busy people like us they came when they said they would and to suit us. Great service."

By Mrs Gilly Lester

"I was enormously impressed. Firstly, with the speed with which the engineer was able to attend. Then with his polite, helpful and professional manner. He did a great job, and I will be sure to recommend his services."

By Jennie Wilson

"Repaired broken cooker within a short time. Very efficient tradesmen, pleasant manner and have unquestionable industry knowledge. I would have no hesitation in using the company again or recommending their services."

By Monica

"I just wanted to say so much for such a fantastic professional service. Very punctual, always kept me informed as to updates of availabiltiy of necessary parts and extremely competitively priced. In a day and age when you generally expect very little of customer service it was so nice to have such an excellent experience with such a preofessional service. I would highly recommend Cooker Solutions to anyone. "

By Chris Stevenson

"If you're looking for a fast, honest and professional repair service - Cooker Solutions should be your first point of call. I would not hesitate to recommend these guys; fantastic service!"

By Serena

"Total customer satisfaction achieved! Called when they said they would and kept us well informed of progress. Excellent value for money all round. I'd recommend Cooker Solutions without hesitation."

By CJL, Wimbledon

"The element of my oven needed to be replaced and the inner glass on my grill door was loose. Both jobs were completed promptly and the engineer tested the oven and the thermostic cut-out before leaving. A very professional and friendly service that I would use again and recommend to my friends."

By Monica

"Excellent service. Called them Monday morning at 10am regarding a faulty oven fan element. They gave me an exact quote over the phone and by 11am they had turned up at my flat. By 12noon they had completed the job (which included a 12-month warranty)and then rang me a couple of days later to make sure that everything was OK. Bearing in mind the previous repair people I had contacted (0800repair) said they would not be able to turn up until the following week and wanted the £60 call-out charge paid in advance(!), I can highly recommend Cooker Solutions Ltd and already have done so to friends and family."

By Geoff St Louis

"Wonderful service even came on Easter Sunday.The engineer whose name was also Michael was very polite and helpful.My wife and I would have no hesitation in recommending Cooker Solutions Ltd and will certainly be using this Company again."

By Michael Streatham

"Punctual, helpful and friendly service. Cheaper than the manufacturer quote for repair. Thanks."

By Matt Piggin

"Called Cooker Solutions for an installation and was able to get someone out at a reasonable price ( vat and parts all included ) the same evening before the bank holiday . Thank you once again"

By Hannah

"We called out Cooker Solutions for a faulty timer in our Electric Oven. We had already contacted the manufacturer who told us we would have to buy a new oven. The engineer came out on a Bank Holiday and quickly got to the root of the problem. He made sure we were completely satisfied with his service and threw in lots of helpful advice. We would definately use this service again and whole heartedly recommend Cooker Solutions."

By Bemi

"Top class service, replied to query within 30 mins, kept me informed as to progress of ordered part, smart, polite and very very efficient. Definitely to be recommended."

By Nick Witting

"The electric oven of my dual fuel cooker stopped working very suddenly, and I thought that this was going to be such an unknown to sort out, that it would probably be more economical to replace the appliance. Not so. Michael from Cooker Solutions came within 24 hours, charged exactly what he said on the phone - even though he and his colleague worked for an hour and a half, and now I am able to cook the lamb for the 30+ people eating here on Easter Day. Thank you."

By Father Mark Williams

"Having finally got my act together to get the door of my cooker fixed I called out these guys and they were great. They knew exactly what they were doing and were extremely polite and friendly as well! I heartily recommend this company!"

By Lisa Swayne

"Have just this morning had our oven fixed by Michael from Cooker Solutions and felt compelled to feedback on a very positive experience. Michael was very professional, polite and clearly takes huge pride in doing an excellent, thorough job. We've been left with a working oven and, importantly, real peace of mind that the job has been done right. Great too that you came on a Sunday after me contacting you the day before. Thank you!"

By Mat

"I contacted cooker solutions when I had trouble with my Bosch oven. I was contacted back within an hour to organise a time for the specialist to come and check my problem. I was informed of all the terms/costs before hand, so I knew where I stood. After the problem was identified I was given the estimated cost and they would order the part needed. Once the part was in their hands, they contacted me to arrange a time suitable to then fix the problem. Everything was dealt with very professionally and I would not hesitate to recommend their services. Overall a friendly and completely satisfying service. Thanks "

By Buddy

"Micheal did a job for me, he was very friendly, professional and gave me useful advice about my appliances. I highly recommend him and would certainly have him again."

By Jadranka Gusic

"The oven stopped working in my rental property so I called Cooker solutions. They were extremely efficient and offered to visit the property that same evening. They completed the job as stated and then called to follow up. All in all an excellent service."

By Sarah Hanan

"Thank you Cooker Solutions for repairing my fan oven. A friendly, efficient and professional service. The oven bulb was also replaced free of charge.Will definitely recommend you to other people."

By Sarah

"I recently used Cooker Solutions who agreed to come out to me even though I was not in their coverage area. The guys were very polite, quick and happy to provide advice. Overall I could not be happier with the excellent service that Cooker Solutions provided and would highly recommend them."

By F. Blanchard

"I have to say, I am the happiest person in my house tonight, because these gentlemen were superbly efficient in finding the fault with my oven. Being so close to christmas, I was panicking that I'd have to purchase a cheaper model, but they advised me that my oven still had a long way to go, which made my day. I must also add, the engineers even replaced the light bulb free of charge which was not part of the repair, as the previous one blew. If your looking for honest advice for your cooker repair....Don't hesitate, just call Cooker Solutions and you WILL be pleasantly surprised...As my husband and I were."

By Mrs. A. Wilson

"We were impressed with the service from these engineers from Cooker Solutions, they were able to predetermine the fault over the phone and came the same day and fixed our Neff cooker on the spot and replaced the faulty part with a genuine manufacturers one and not a pattern one. Very courtesous guys, we would be happy to recommend them without any hesitation."

By Mr. R. Wilson

"Quick response, very friendly professional guys. Would definitely recommend to anyone.!"

By John

"Thank you Cooker Solutions for coming to my rescue & repairing my cooker. The price was really good and they were clean and the job was done on the day! I would say if you are looking for a cooker repair I would strongly recommend Cooker Solutions!!!"

By Vicky

"Cooker Solutions responded to my call quickly, came when they said they would and quickly repaired my cooker. Exceptional service.!"

By Charles Armitstead

"I recently purchased a new cooker and contacted cooker solutions to install it, the engineer was very polite and professional, he fully explained how to use to it as I found the instruction manual complex, I paid only £45 for this service which was excellent value as I was previously quoted between £60 and £70 by other companies, EXCELLENT SERVICE, strongly recommended!!!!!!!!!"

By Mrs Palmer

"My oven was cutting out after 20 minutes, I was advised by a previous company that I should replace it as it had a wiring fault which could not be traced, I contacted Cooker Solutions and when the engineer arrived he immediately assured me the thermal cut out had failed, he replaced it and my oven has been working fine since and I'm impressed with the engineers diagnosis and I would highly recommend and use this company again, many thanks Cooker Solutions..."

By N.Khan

"Fantastic Service. My fan oven wasn't working. The engineers came out on a Sunday morning and repaired it quickly and efficiently. Moreover, they managed to find replacement oven knobs for me to replace the originals, which had lost their markings. I have no hesitation in recommending Cooker Solutions."

By Sharon Hodges

"Our oven broke between Xmas and New Year 2009 and I thought I would have no hope to get it repaired. They came the same day, fixed it on the spot and charged a reasonable price. I was very pleased and the engineer was friendly too! I would definitely use them again!"

By Vanessa Spooner

"Excellent service. I was very impressed by how the engineer took the trouble to really get to the root of the problem (a very old faulty door with broken hinges) and sort it out all on the same day (a Sunday) so that my old cooker was working perfectly afterwards. Fantastic value for money too. Many thanks indeed for such great service."

By Elizabeth Walsh

"At Warren Hamilton Estate Agents we manage a few hundred tenanted properties around the Croydon/Surrey area. When a cooker breakdown occurred we contacted Cooker Solutions for the first time - who were quick to react, liaised with the tenant directly to arrange a suitable time and completed the repair successfully. Cooker Solutions have now been added to our favourites list of tradesman who we can rely on. Thank You!"

By Warren Hamilton Estate Agents

"Excellent service with reasonable prices. I would definitively recommend them!"

By Ben L